Guest Services
Customer Service Centre
Our Customer Service Team is here to help and is located near Suncorp Bank, outside Entry 2. The team can assist with everything from lost property, transportation, gift cards and more.
The Customer Service team are available from:
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 9pm
Friday 9am to 5pm
Saturday 9am to 5pm
Sunday 10am to 4pm
For more information call 07 3801 9188, or email us at [email protected].
Mobility Equipment
Mobility equipment, including wheelchairs and motorised scooters, can be loaned from the Customer Service Desk. Book by calling 07 3801 9188, or visit the Customer Service Desk near Suncorp Bank.
Customer Feedback
We love to know what you think about Hyperdome Shopping Centre. Visit the Contact Us page and let us know how you think we can improve our services. Feel free to call our Customer Service on (07) 3801 9188 if would like to discuss your thoughts.
Free WiFi
On your next visit to Hyperdome connect with us by simply activating WiFi on your device and follow the prompts.
You can connect to our WiFi network either by Email or Facebook. Connecting to WiFi via email will give the customer 150MB of data. You will need to enter your email address then verify your email address. Temporary WiFi access will allow you to open your emails. Connecting via Facebook and you will get 600MB of data. You will need to enter your Facebook email address and password used on your Facebook account.
For detailed instructions click on the button below.
Gift Cards
The perfect present every time. The Hyperdome Gift Card is the best way to keep that someone special spoilt for choice, and can be picked up easily by visiting our customer service desk in centre.
The Hyperdome Gift Card is currently available to purchase online (to be sent via registered post) and at our Customer Service Desk (located outside entry 2, near Suncorp Bank).
Gift Cards can be purchased for any amount between $20 and $500, with a $1.50 issuance fee. All gift cards are presented in a card wallet and are valid for 36 months. A Hyperdome Gift Card can be used at any Hyperdome store with EFTPOS facilities.
For detailed instructions click on the button below:
Lost & Found
Lost property is collected at the Customer Service Desk. All items are held for a period of three months, except for valuable items which are handed to the local police station.
If you have misplaced an item, please contact the Customer Service Team on 07 3801 9188, or email us at [email protected] to provide a description and leave your details.
Visitor Information Centre
This is your one-stop shop for maps, brochures and journey planning in the City of Logan, where friendly and knowledgeable staff can help you explore our city. There’s ample parking at the Hyperdome, including dedicated bays for recreational vehicles. The centre itself is the largest in the City of Logan, with a wide range of cafes, eateries, fresh produce and grocery outlets, not to mention a host of retail shops and entertainment.
Visit us at Hyperdome
Hyperdome Corner Pacific Highway and Bryants Road, Loganholme 4129, Qld, Australia
