Centre Services

Guest Services
Customer Service Centre

Our Customer Service Team is here to help and is located near Suncorp Bank, outside Entry 2. The team can assist with everything from lost property, transportation, gift cards and more. 

The Customer Service team are available from: 
Monday          9am to 5pm
Tuesday          9am to 5pm
Wednesday    9am to 5pm
Thursday        9am to 9pm
Friday             9am to 5pm
Saturday        9am to 5pm
Sunday          10am to 4pm

For more information call 07 3801 9188, or email us at [email protected].

Mobility Equipment
Mobility equipment, including wheelchairs and motorised scooters, can be loaned from the Customer Service Desk. Book by calling 07 3801 9188, or visit the Customer Service Desk near Suncorp Bank.
Community Initiatives
Hyperdome is proud to support a number of local community initiatives and charity organisations that align with our core values. Learn more about our community partnerships and opportunities.
Liz from Bakers Delight holding a tray of hot cross buns in the market room
Customer Feedback
We love to know what you think about Hyperdome Shopping Centre. Visit the Contact Us page and let us know how you think we can improve our services. Feel free to call our Customer Service hotline on (07) 3801 9188 if would like to discuss your thoughts.
Free WiFi

On your next visit to Hyperdome connect with us by simply activating WiFi on your device and follow the prompts.

You can connect to our WiFi network either by Email or Facebook. Connecting to WiFi via email will give the customer 150MB of data. You will need to enter your email address then verify your email address. Temporary WiFi access will allow you to open your emails. Connecting via Facebook and you will get 600MB of data. You will need to enter your Facebook email address and password used on your Facebook account.

For detailed instructions click on the button below.

Gift Cards

The perfect present every time. The Hyperdome  Gift Card is the best way to keep that someone special spoilt for choice, and can be picked up easily by visiting our customer service desk in centre.

If you are short on time, Hyperdome Gift Cards can also be purchased online but will need to be picked up from the Customer Service Desk in person by you or your recipient. You can nominate a specific person to pick the gift card up when you purchase via online.

Gift Cards are available in any denomination from $20 to $500* and are valid for 36 months from the date of issue. EFTPOS and credit card facilities are available.

As part of your purchase, our Hyperdome Gift Cards include a fun wallet to present to your loved ones. So it is a one stop shop!

The best news is, that our Hyperdome Gift Cards can be redeemed at all retailers including our major stores. See Customer Service for more details and we hope they enjoy!


Please note Hyperdome Gift Cards are only redeemable at participating stores. For further information, please contact Centre Management or view the individual store pages.  

View the full Terms and Conditions

* Please note a $1.50 activation fee applies per card and $4.95 postage fee applies per order (maximum of 5 gift cards per order). 
** Please note that only cards purchased on or after November 1 2019 will be eligible for the 36 month expiry period.

Gift Cards
Hyperdome Rewards
Earn points, prizes, offers and more with Hyperdome Rewards! Not a member? Download and join the app for FREE.
Hand holding mobile phone in front of Hyperdome Shopping Centre with the Hyperdome Rewards App on the screen
Lost & Found
Lost property is collected at the Customer Service Desk. All items are held for a period of three months, except for valuable items which are handed to the local police station.

If you have misplaced an item, please contact the Customer Service Team on 07 3801 9188, or email us at [email protected] to provide a description and leave your details.
Visitor Information Centre
This is your one-stop shop for maps, brochures and journey planning in the City of Logan, where friendly and knowledgeable staff can help you explore our city. There’s ample parking at the Hyperdome, including dedicated bays for recreational vehicles. The centre itself is the largest in the City of Logan, with a wide range of cafes, eateries, fresh produce and grocery outlets, not to mention a host of retail shops and entertainment.